The ISM Administratoris responsible for supporting second level ISM complex access and provisioning requests, within established Service Level Agreements. The employee will administer user systems and data entitlements, across multiple platforms and applications ensuring the access requests are processed with high quality and accuracy. This position requires strong knowledge of ISM applications and supported systems to resolve technical provisioning issues.
1. Security Administration
Perform first level ISM user system access requests with a 95% in 48 Hours Service Level Agreement.
Administer user systems and data entitlements, across multiple platforms and applications
Ensure system access requests are processed with high quality and accuracy.
Participate in special projects as assigned
2. Technical Support
Coordinate with local security coordinators and application data owners to ensure access to programs and applications are processed and verified, within the most current standards and requirements.
Provide coverage and support for ISM hotline
Information Security specialization or training is a plus
A strong interest in technology and Information Security
Flexibility, adaptability, and a willingness to learn and try new things is essential.
Verbal and written communication skills fluency in English required.
Ability to think analytically and problem solve.
Ability to work in a team environment.
Knowledge of security administration technology, tools, platforms and data retrieval techniques is a plus
Ability to use standard desktop tools effectively, including Microsoft Office, working with Excel formulas.
Ability to handle multiple priorities, while meeting deadlines.
Strong interpersonal skills.
1. Security Administration
Perform first level ISM user system access requests with a 95% in 48 Hours Service Level Agreement.
Administer user systems and data entitlements, across multiple platforms and applications
Ensure system access requests are processed with high quality and accuracy.
Participate in special projects as assigned
2. Technical Support
Coordinate with local security coordinators and application data owners to ensure access to programs and applications are processed and verified, within the most current standards and requirements.
Provide coverage and support for ISM hotline
Information Security specialization or training is a plus
A strong interest in technology and Information Security
Flexibility, adaptability, and a willingness to learn and try new things is essential.
Verbal and written communication skills fluency in English required.
Ability to think analytically and problem solve.
Ability to work in a team environment.
Knowledge of security administration technology, tools, platforms and data retrieval techniques is a plus
Ability to use standard desktop tools effectively, including Microsoft Office, working with Excel formulas.
Ability to handle multiple priorities, while meeting deadlines.
Strong interpersonal skills.
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